Privacy Policy
Effective October 19, 2026
What we collect
- What you give us: name, email, phone, billing and shipping addresses, business name, and the files and notes you upload with an order.
- Payments: handled by Stripe. We receive the last four digits and card type, not your full card number.
- Sign in with Google: if you choose "Continue with Google", Google shares your name, email address and Google account ID with us so we can sign you in. We don't receive your Google password or anything else from your Google account.
- Automatically: your IP address, browser, pages visited and cookies that keep you signed in and remember your cart. We use Google Analytics to understand how the site is used. We also use Google Ads cookies to see which of our ads lead to orders and to show our ads to people who have visited our site. You can turn off personalized ads at adssettings.google.com. We use the Meta Pixel in the same way for our Facebook and Instagram ads; you can manage this in your Facebook or Instagram ad preferences.
How we use it
- To make, ship and support your orders, and send order and shipping updates.
- To run your account and the Designer Program.
- To prevent fraud and keep the site secure.
- To send marketing emails only if you opt in. Every marketing email has an unsubscribe link.
- To meet tax and legal requirements.
Who we share it with
- Production partners and shipping carriers, only what they need to make and deliver your order.
- Service providers that run our business: payment processing (Stripe), our online designer (Print.App, which stores the designs you make with it, hosted in the EU), web hosting, email and analytics.
- Authorities, when the law requires it.
We don't sell your personal information.
How long we keep it
Order records are kept as long as tax and accounting rules require. Uploaded artwork is kept for 12 months after an order for reorders, then may be deleted. You can close your account at any time.
Your choices
You can ask to see, correct or delete your personal information by emailing [email protected]. We may need to keep some records, such as order and tax records, as the law requires. You can turn off cookies in your browser, but the cart and sign-in need them to work.
Security
The site uses encrypted connections (HTTPS), and card data never touches our servers. No website is perfectly secure, so please use a strong, unique password.
Children
The site is not meant for children under 13, and we don't knowingly collect their information.
Changes and contact
We'll post any changes on this page with a new date. Questions: [email protected] · Printsive LLC, Gilbert, Arizona.